Gala Cookies Policy

At Gala Online Casino, we use cookies and similar technologies to make our site work properly, to remember your preferences, and to improve your overall experience when you play with us. This Cookies Policy explains what cookies are, how we at Gala use them, and the choices you have regarding their use when you visit galabingo.com or use our mobile apps.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They allow us to recognise your device, store information about your preferences, and help us understand how you interact with our games and features. Our Gala platform uses both session cookies, which expire once you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them.

How We Use Cookies at Gala

We at Gala rely on cookies for a variety of purposes that help us run a secure, enjoyable, and personalised casino experience. Our Gala Bingo and Gala Casino platforms use cookies across the following categories:

• We use essential cookies to enable core functionality, including secure login, account verification, and session management when you access your Gala login or Gala Spins account.
• We use performance cookies to measure how visitors use our site, helping us identify which bingo rooms, slots, and live casino games are most popular.
• We use functionality cookies to remember your settings, such as your preferred language, currency, or display preferences across devices.
• We use advertising and targeting cookies to deliver relevant offers, including our welcome bonus and other promotions, both on our site and on third-party platforms.
• Our analytics partners use cookies to help us understand traffic patterns and improve our Gala app and desktop experience.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for you to browse our website and use its features, such as accessing secure areas, completing deposits, or processing a withdrawal. Without these cookies, services you ask for, like remembering your Gala login details during a session, cannot be provided.

Performance and Analytics Cookies

We at Gala use these cookies to collect information about how visitors use our site, for example which pages are visited most often and whether visitors experience any error messages. This data helps us improve how Gala Bingo and Gala Casino function and helps us refine our game offering, including slots, live casino tables, and jackpot games.

Functionality Cookies

These cookies allow our website to remember choices you make, such as your username, region, or bingo room preferences, and provide enhanced, more personal features. Our Gala platform may also use these cookies to remember changes you have made to text size or other customisable parts of the site.

Advertising and Targeting Cookies

We use these cookies to deliver advertisements that are more relevant to you and your interests, including notifications about our welcome bonus, free spins promotions, or other seasonal offers. These cookies are also used to limit the number of times you see an advertisement and to help measure the effectiveness of our advertising campaigns, including content related to a gala bonus code or gala promo code you may encounter through affiliate partners.

Third-Party Cookies

Some cookies on our site are placed by third parties, such as analytics providers, payment processors, and advertising networks. These third parties may collect information about your online activities over time and across different websites when you visit our Gala casino login pages or browse promotional content. We do not control these third-party cookies, and we encourage you to review the relevant third parties' own cookie and privacy policies for further information.

Cookies Used in Our Loyalty Programme

We also use cookies to support features of our Gala Rewards Club, including tracking your Gala Points balance, daily free spin eligibility, and progress toward prize draws. These cookies help us ensure that your points, free bingo tickets, and other rewards are accurately recorded and displayed when you log in to your account.

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies when you visit our site. You can manage your preferences in the following ways:

• You can adjust your browser settings to refuse all or some browser cookies, or to alert you when websites set or access cookies.
• You can use the cookie consent banner displayed when you first visit our Gala Bingo or Gala Spins pages to select your preferences.
• You can delete cookies that have already been placed on your device through your browser's privacy settings.
• If you disable cookies, please note that some parts of our site, including features related to your gala login, deposits, or withdrawals, may not function correctly.

Cookies on Our Mobile App

Our Gala app for iOS and Android may use similar technologies to cookies, such as mobile identifiers, to support functionality, remember your preferences, and deliver relevant content. We handle these technologies in line with the same principles outlined in this Cookies Policy, ensuring a consistent experience whether you play via our Gala casino app or through your browser.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. We encourage you to review this page periodically so that you remain informed about how we use cookies. Any changes will take effect once they are posted on our site.

Contact Us

If you have any questions about how we use cookies, or if you would like more information about our practices, please contact our support team at [email protected] or through our 24/7 live chat. Our customer service team is available to help with any queries relating to this policy, your account, or your experience using Gala Bingo, Gala Casino, or Gala Spins.